Enhance your skills for engaging employees and other stakeholders

Duration: 1 Day

Who will benefit from this program?

All managers who need to motivate staff, get the most out of them and foster more joint ownership of decisions; those who need to gain fuller buy-in from stakeholders or introduce change with less resistance.

Workshop objective

To provide managers with new skills and techniques to engage employees and other stakeholders, so that they learn to base their confidence on the use of engaging questions rather than solely on expertise and knowledge.

Workshop Overview

• How to shift the managerial role from placing too much emphasis on being a decision-making authority to being more of a catalyst, facilitator, coach and enabler.
• How to motivate and engage employees, learning how to ascertain individual differences and select the best approach to engaging them.
• Learn and practice asking engaging questions, variations on “What do you think?” in order to engage staff and other stakeholders in decisions, thereby fostering joint ownership.
• Acquire stronger facilitative skills to achieve more out of all conversations.
• Learn the value of dialogue and listening skills.
• How to give feedback constructively with techniques that will make regular feedback much easier to provide.
• How to use engaging questions as an influencing tactic as well as to more fully engage stakeholders.

• Workshop benefits 
  

• More fully engaged, motivated and productive team members.
• More broadly shared ownership, taking some of the pressure off of your shoulders.
• Greater confidence through being able to facilitate discussions without feeling that you have to be the main source of solutions.
• Less resistance to your proposals through a sense of greater shared ownership.
• More ‘win-win’ outcomes from potential conflict situations.
• A wider range of influencing skills and tactics.
• Being seen as more approachable and open to the ideas of others.

• Other Workshops

  1. The Engaging Manager - develop the skills of managers to better engage employees, gain their commitment and elevate their potential.
  2. Excelling as a New Manager - learn how to make an effective transition from individual contributor to manager.
  3. Are You a Change Agent? - assess a manager's potential to be a change agent and develop change management skills.
  4. Leading Across the Organization - learn how to show leadership across and up as well as down.
  5. How to Create an Engaging Culture - how to change an organization's culture to foster better employee engagement.
  6. Fostering Greater Collaboration - how to improve collaboration across an organization.
  7. Creating an Innovative Culture - how to develop a more innovative business culture.

Workshops are generally one day in length but they can be longer and more in depth as required. Follow up individual and/or group coaching is also offered where requested, bearing in mind that skill development is a process not an event. Individual and group coaching both take the form of reviewing what seems to be working and what isn't going so well and brainstorming optional approaches to specific issues. Group coaching has the added advantage of providing opportunities for the original workshop participants to share experiences and learn from each other.